Our People
In a dynamic world where change is the norm, we understand our clients need highly capable people who bring fresh perspectives from the combination of different disciplines. To meet ever-changing demands we have established a team of only the best and brightest in their fields. Backed by exceptional, real-life experience, academic rigour and tried and tested methodologies, we work alongside our clients to deliver exceptional solutions and build capability.
What makes us special is our connection to our work and to each other. We work together as a highly agile group, able to adapt to changing needs and priorities. Each of us is energised by new people and new problems.
Sally Dorsett | CEO & Principal
Sally Dorsett is the CEO of Openloop Solutions, bringing over 30 years of experience in human resources across Australia and the UK. With a rich background in people and culture that spans a decade in management consulting, Sally has an exceptional track record in leading large-scale change initiatives and strategic communication programs. Prior to her work in consulting and leading Openloop Solutions, Sally retired from the Royal Australian Air Force (RAAF) in 2015, having achieved the rank of Group Captain.
Throughout her career, Sally has built a reputation for her expertise in managing complex change processes and delivering innovative solutions in challenging environments. Her change management and strategic communication skills have been crucial in executing successful transformations, particularly within government and private sector organisations. Sally is well-regarded for her ability to bridge theory and practice, combining strategic thinking with practical application to drive positive change. Known for her enthusiasm and strong interpersonal skills, she has been instrumental in ensuring smooth transitions during transformative initiatives, making her a highly respected leader in her field.
Craig Appaneal | Founder & Principal
Craig is the Founder & Director of Openloop Solutions. He specialises in the design and delivery of organisational development solutions to drive higher levels of organisational performance. He has extensive experience leading organisational development and change initiatives within complex and challenging environments. Craig has worked with government agencies, corporations, and professional sports teams.
Craig has provided advisory and consulting services to leaders in the Federal Government (including Department of Defence), ACT Government and professional sport organisations such as the Australian Institute of Sport, Cycling Australia and GreenEDGE Professional Cycling (Team Jayco Alula).
Craig is currently a Visiting Fellow at the Australian National University lecturing in I/O Psychology and Organisational Development & Change. He holds a Master’s in Organisational Psychology from Columbia University.
Claire Shrewsbury | Senior Manager
Claire Shrewsbury is a Senior Manager at Openloop Solutions, specialising in organisational development and performance enhancement. With extensive experience across government, education, and professional services sectors, Claire brings deep expertise in leadership development, organisational design, and strategic transformation.
Prior to joining Openloop Solutions, Claire held senior positions in the higher education and government sectors where she successfully led major transformation programs. Her experience includes developing whole-of-government leadership initiatives, implementing executive mobility schemes, and designing innovative staff development programs in complex organisational environments.
Claire holds a Master of Tertiary Education Management from the University of Melbourne and is certified in the Hogan Assessment Suite and organisational coaching (IECL). She brings a unique blend of academic rigour and practical experience to her role, enabling her to deliver sustainable solutions that enhance organisational performance and leadership capability.
Elizabeth Reinhardt | Manager
Elizabeth is an anthropologist and management consultant with extensive experience in stakeholder engagement, change management, and strategic consulting. She works with government agencies on change programs and internal capability building. Her notable projects include developing change and awareness programs for Aged Care Quality Standards, creating workforce strategies and operating models for AFSA, and designing employee value propositions for ANAO. She has also previously worked with CASG to develop communications, workshop activities for EL1 and 2 officers, insights reporting, and an engagement roadmap in support of a Branch restructure.
Outside of government, Elizabeth has held positions at ANU as a Research Assistant studying the social impacts of climate change and has been published in The Australian Journal of Anthropology.
Her background combines strong analytical and research skills from her Master of Anthropology with practical business acumen, enabling her to take an evidence-based approach to change management and strategic decision-making.